Terms of Use

Last Update: 22, October, 2023

Grad Prints, and/or its affiliates, doing business as gradprints.lk, and GradPrints, referred to herein as “Grad Prints”, offer website features and other products and services to visitors to this website. The following terms and conditions govern your access to and use of this website, including any content, functionality, and services offered on or through this website. BY USING THIS WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS OF USE. If you do not want to agree to these Terms of Use you must not access or use this website.

By using this Grad Prints website, you agree to these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Policy, which also governs your use of the Grad Prints websites, to understand our practices.

Non-Discrimination

We will not discriminate against anyone.

We will not treat you differently based on your gender, gender identity, sexual orientation, race, religion, marital status, or any other characteristic. This commitment stands whether or not the characteristic is protected by the Law of Sri Lanka.

Every customer can expect consistent service and quality from us, regardless of their background or identity.

´╗┐Our team regularly undergoes training to be well-versed in best practices for inclusivity, ensuring that our commitment is not just on paper but is reflected in our day-to-day operations.

PRODUCT DESCRIPTION

Grad Prints will sell printed pictures, digital pictures, photo frames, and graduation keepsakes (t-shirts, caps, bookmarks, etc) via this website. We enter into agreements with the universities we partner within Sri Lanka and offer students to pre-order a slot to take pictures at the pop-up studio available on their graduation day.

SHIPPING POLICY

All items sold via gradprints.lk and all other subdomains of gradprints.lk will be shipped only within Sri Lank. We aim to ship all the orders within 2 weeks after the graduation ceremony but this time may vary depending on external factors. We will notify you via email and text once the items are shipped. You can expect to receive the items with 4-5 days once the items are shipped from our warehouse.

ELECTRONIC COMMUNICATIONS

When you use any Grad Prints website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or subdomains of the site gradprints.lk. You agree that, all agreements, notices, disclosures, and other communications that Grad Prints provides to you electronically satisfy any legal requirement that such communications be in writing.

PURCHASING PRODUCTS

Visitors can purchase their pictures using Visa, Mastercard, and American Express through our payment gateway. They can also opt to do a bank transfer or pay in cash on the day of the graduation ceremony. Prices may vary depending on the method of payment chosen. All transactions will be carried out in LKR only. 

COPYRIGHT

All content included in or made available through any Grad Prints website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Grad Prints or its content suppliers and protected by Sri Lankan and international copyright laws. The compilation of all content included in or made available through any Grad Prints website is the exclusive property of Grad Prints.

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Grad Prints or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Grad Prints websites. This license does not include any resale or commercial use of any Grad Prints product, or its website contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Grad Prints product or its website contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Grad Prints or its licensors, suppliers, publishers, rightsholders, or other content providers. No Grad Prints product, nor any part of any Grad Prints website, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Grad Prints. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Grad Prints without prior express written consent. You may not use any meta tags or any other “hidden text” utilizing Grad Prints’s name or trademarks without the express written consent of Grad Prints. You may not misuse the Grad Prints websites. You may use the Grad Prints websites only as permitted by law. The licenses granted by Grad Prints terminate if you do not comply with these Conditions of Use or any Service Terms.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may send e-mail and other communications and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, indecent, threatening, abusive, harassing, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Grad Prints reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Grad Prints for all claims resulting from content you supply. Grad Prints has the right but not the obligation to monitor and edit or remove any activity or content. Grad Prints takes no responsibility and assumes no liability for any content posted by you or any third party.

REFUND, CANCELLATION, AND DAMAGED GOODS POLICY

Our goal is 100% satisfaction. If you are unhappy with your printed pictures, please contact our Customer Service Department and we will be happy to work with you toward a resolution. If you receive damaged photos or have issues with the quality of the frames or the print, we will be more than happy to replace the pictures and/or frames free of charge and ship them to you as free as well, provided we are contacted within 7 days of receiving the product. We will not ask you to send us back the damaged items to receive a reprint. We can refund your order in full if you request a refund on or before the day of your graduation ceremony. We will not be able to provide a refund for your order after your graduation ceremony is concluded.

PRODUCT DESCRIPTIONS

Grad Prints attempts to be as accurate as possible. However, Grad Prints does not warrant those product descriptions or other content of any Grad Prints website is accurate, complete, reliable, current, or error-free. If a product offered by Grad Prints itself is not as described, your sole remedy is to return it in unused condition.

PRICING

Except where noted otherwise, the price displayed for products on any Grad Prints website represents the full retail price listed on the product itself, estimated in accordance with standard industry practice, or the estimated retail value for a comparably featured item offered elsewhere.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE Grad Prints WEBSITES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE Grad Prints WEBSITES ARE PROVIDED BY Grad Prints ON AN “AS IS” AND “AS AVAILABLE” BASIS. UNLESS OTHERWISE SPECIFIED IN WRITING, Grad Prints MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE Grad Prints WEBSITES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE Grad Prints WEBSITES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE Grad Prints WEBSITES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Grad Prints DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Grad Prints DOES NOT WARRANT THAT THE Grad Prints WEBSITES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE Grad Prints WEBSITES, Grad Prints’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM Grad Prints ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Grad Prints WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY Grad Prints WEBSITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY Grad Prints WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

DISPUTES

Any dispute or claim relating in any way to your use of any Grad Prints website, or to any products or services sold or distributed by Grad Prints or through any Grad Prints website will be resolved by binding arbitration under the Arbitration Act, No. 11 of 1995 of Sri Lanka. 

Any dispute resolution proceedings must be conducted only on an individual basis and not in a class, consolidated, or representative action. 

APPLICABLE LAW

By using any Grad Prints website, you agree that the Law of Sri Lanka will govern these Conditions of Use and any dispute of any sort that might arise between you and Grad Prints.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Privacy Policy, posted on this site. These policies also govern your use of all Grad Prints websites. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. Your continued use of this website following the posting of revised Terms of Use means that you accept and agree to the changes. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.